Posted on21. May 2022, 20:41
A famous cafe in Florence, Italy, paid two euros for an espresso. It was too much for a rabid customer – he called the police. The restaurant is now facing a fine, but not because of the inflated prices.
As two euros for the ordered espresso is too much for him, a visitor to a cafe in Florence, Italy, called the police.
PantherMedia / Orcea David
The case took place in the ‘Ditta Artigianale’ cafe.
The cafe was fined 1000 euros – but because the price of the decaf espresso was not shown anywhere and not because of the overpriced price.
IMAGO / Addictive Stock
In Florence, the customer was so angry with the espresso price of two euros that he called the police.
The cafe was fined € 1,000 – because the price was not shown anywhere and not because it was too high.
In an emotional Facebook video, the cafe owner is upset with the mandate.
It’s almost an unwritten law: in many places in Italy, you pay one euro for espresso, which is practically the national drink. However, the bill for the decaf ‘caffè’ was twice that of the customer at the Florentine restaurant ‘Ditta Artigianale’. The man was so irritated by what he thought was an exorbitant price that he called the police.
After a heated verbal argument with the barista, the client alerted the carabinieri – and officials actually agreed with the client, “Traveler” writes. However, the 1,000 euro fine imposed on the cafe owner was not due to the prohibitively high price. The problem was that the price of the espresso was nowhere to be seen – but bars in Italy are required to do so.
“Something like this cannot happen, it cannot happen!”
Francesco Sanapo, a multiple Italian canteen master and barista trainer, runs a smoking lounge and several bars in Florence – including the “Ditta Artigianale”, as reported by Firenze Today. In an emotional Facebook video, Sanapo explains the incident and explains that the decaf coffee served comes from a small plantation in Chiapas, Mexico, and was prepared using Ditta Artigianale’s extraction methods.
Sanapo is very upset about this incident. With a police letter in his hand, he complains: “I was fined because someone was going to pay two euros for my espresso. Something like this cannot happen, it cannot happen! ” The price of a professionally prepared coffee was available in the digital menu via the QR code in the store. “The idea that this man is now walking proudly and thinks that he has taught us a lesson and served justice does not suit me at all,” Sanapo continued.
“Representative of a situation that must change”
“You have to pay for quality,” says another cafe owner, Sanapos. “A customer who is so upset that he calls the police is a symbol of a situation that must change.” A cup of decaffeinated coffee normally costs 1.30 euros, the price of two euros caused a scandal. “But there is no mention that the quality was much better and therefore the extra 70 cents was more than justified.”
Sanapo hopes the video will somehow reach the customer who called the police. “Then maybe there will be an opportunity for us to meet and talk openly about it.”
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